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Last Updated: 3 October 2026
At TaxiStand.in, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, make a booking, contact our team, subscribe to our communications or use our travel-related services.
TaxiStand.in aims to make travel planning more convenient by helping customers explore and arrange flights, hotels, cabs, airport transfers, holiday packages, sightseeing, pilgrimage tours and other travel services, subject to availability.
This policy applies to customers and website visitors in India and other countries, subject to the laws applicable to the relevant individual and transaction.
TaxiStand.in is operated by:
Legal Business Name: Sopra Travel Technology LLP
Trading Name: TaxiStand.in
Registered Address: A-19, FIEE Complex, Okhla Phase-2,New Delhi, 110020
Country of Registration: India
Privacy Contact Email: info@TaxiStand.in
Website: https://taxistand.in
In this Privacy Policy, “TaxiStand.in”, “TaxiStand”, “we”, “us” and “our” refer to the business identified above.
Depending on the services you use, we may act as the business responsible for handling your personal information, or another organisation may independently determine how certain information is processed. For example, an airline, hotel or payment provider may process information under its own privacy policy.
Please ensure that the legal business details above accurately identify the entity operating TaxiStand.in before this policy is published.
We collect only the information reasonably required for the relevant purpose, subject to applicable law and your choices.
Depending on how you use our website and services, we may collect:
Please provide personal information only when necessary for your enquiry or booking. Do not send passwords, payment-card security codes or other sensitive credentials through ordinary email or customer-support messages.
If you make a reservation for family members, friends, colleagues or other passengers, you may provide their personal information.
You should ensure that you are authorised to provide this information and that the relevant travellers have been informed where required by applicable law.
When you visit our website, certain technical information may be collected automatically, including:
We use this information to operate the website, investigate errors, improve functionality, understand general usage patterns and help protect our systems.
Where necessary to fulfil your request, we may receive booking-related information from airlines, hotels, transport operators, travel suppliers, booking technology providers, payment processors and other authorised partners.
We may also receive information from fraud-prevention services, customer-support providers or public authorities where legally permitted or required.
We may use personal information for the following purposes:
Where permitted by applicable law and your communication preferences, we may use your contact information to send promotional emails, travel offers, destination information, product updates and other relevant communications.
You can unsubscribe from promotional emails at any time using the unsubscribe link provided in the message or by contacting info@TaxiStand.in.
Unsubscribing from marketing communications will not ordinarily prevent us from sending essential service messages, such as booking confirmations, payment receipts, cancellation updates, security notices or information necessary to fulfil an existing booking.
We may process or disclose information when necessary to comply with applicable laws, regulatory requirements, lawful government requests, court orders, tax obligations, dispute-resolution procedures or other legal obligations.
We will handle personal information on a lawful basis applicable to the relevant processing activity.
Depending on the circumstances and the laws that apply, this may include your consent, steps requested by you before entering into a transaction, fulfilment of a booking, compliance with a legal obligation, or another lawful basis available under applicable law.
Where consent is required, we will seek it in the appropriate manner and explain the relevant purpose. You may withdraw consent through the available mechanism or by contacting us, subject to legal requirements and the consequences of withdrawal.
Withdrawing consent does not invalidate processing that was lawfully completed before withdrawal. It may, however, affect our ability to provide certain services if the information is necessary to complete a booking or comply with legal requirements.
Where applicable law requires a specific notice, consent mechanism or method of exercising a privacy right, we will follow the requirements applicable to the relevant processing activity.
We do not sell your personal information as a standalone commercial product. We may share relevant information with the following categories of recipients when necessary for the purposes explained in this policy.
We may share passenger details, contact information, travel dates, itinerary details and other required information with:
These providers may process information under their own terms and privacy policies. Their handling of information may be subject to the laws of the countries in which they operate.
To search availability, create reservations, manage tickets and retrieve booking information, we may use third-party reservation systems, travel APIs, software providers, hosting providers and other technical service providers.
These providers may process personal information on our behalf or in accordance with their own contractual and legal responsibilities.
We may share the transaction information necessary with payment gateways, banks, card networks, payment processors and fraud-prevention services to authorise payments, process refunds, reconcile transactions and protect against fraud.
We may use hosting, email delivery, customer-support, analytics, security and website-performance providers to operate and improve our services.
Where these providers process personal information on our behalf, we will seek to establish appropriate contractual and security arrangements consistent with applicable law.
We may disclose information to government departments, immigration authorities, law-enforcement agencies, courts, regulators or other authorised recipients where required or permitted by applicable law.
If our business undergoes a merger, acquisition, restructuring, financing or transfer of relevant assets, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
We will not share personal information with an unrelated party for its own marketing purposes without an appropriate lawful basis.
TaxiStand.in may arrange travel services involving airlines, hotels, transport providers, technology providers or payment processors located in countries other than your country of residence.
As a result, personal information may be processed or transferred across national borders where necessary to complete a booking, process a payment, provide customer support or operate our services.
Where personal information is transferred internationally, we will take steps required by the laws applicable to that transfer. These may include contractual protections, permitted transfer mechanisms, security measures or other safeguards.
A foreign service provider may also be subject to local legal requirements in the country where it operates.
If you are booking international travel, please understand that providing the information required by an airline, hotel, immigration authority or other relevant provider may be necessary to fulfil the service you requested.
Payments made through TaxiStand.in may be processed by third-party payment gateways, banks or other payment service providers.
Depending on the payment method, we may receive transaction references, payment status, amounts, currency, masked card information, billing details or other information necessary to reconcile your transaction.
We should not store full payment-card details or card security codes on our own servers unless a specifically approved and legally compliant payment arrangement requires otherwise. The actual payment architecture and practices used by TaxiStand.in will determine what information is collected and retained.
Payment providers may separately collect and process payment information under their own privacy policies.
We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, misuse and disclosure. The measures used may include access restrictions, secure connections, system monitoring, controlled access to records and appropriate service-provider safeguards.
No internet transmission or electronic storage method can be guaranteed to be completely secure. We will take reasonable steps to manage security risks and respond to incidents in accordance with applicable law.
Please contact us promptly if you believe your booking information or account has been accessed or used without authorisation.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.
Retention periods may depend on the type of information and the relevant circumstances.
For example:
When personal information is no longer required, we will take appropriate steps to delete it, anonymise it or otherwise dispose of it securely, subject to applicable law and legitimate retention requirements.
Where immediate deletion is not possible because of technical limitations, backups or legal obligations, we will take appropriate steps to restrict further use until deletion or permitted disposal is possible.
Depending on the laws applicable to you and the processing involved, you may have rights concerning your personal information.
These rights may include:
Some information may need to be retained to complete a booking, process a refund, maintain required financial records, prevent fraud or comply with legal obligations. In such cases, a deletion request may be subject to lawful exceptions.
To submit a request, email info@TaxiStand.in using the subject line “Privacy Request”.
Please include sufficient information for us to understand your request and identify the relevant booking or record. We may ask for reasonable verification before disclosing or changing personal information, to help prevent unauthorised access.
We will respond within the timeframes required by applicable law. If we cannot fully comply with a request, we will explain the applicable reason where legally required.
If you are located outside India, additional rights may apply under the privacy laws governing your relationship with us or the relevant transaction.
If you subscribe to our email alerts or marketing communications, we may use your email address to send travel offers, airfare information, destination ideas, holiday updates and other relevant promotional content.
Marketing subscriptions should be voluntary and handled through an appropriate opt-in or other legally permitted mechanism.
We will not rent or sell your email address to unrelated third parties for their independent marketing purposes.
You can stop receiving promotional emails at any time by:
If you cannot access the email account receiving the messages, please contact us from another address and provide sufficient details to identify the subscription.
We may retain a limited suppression record where necessary to ensure that your opt-out preference is respected.
TaxiStand.in may use cookies and similar technologies to operate the website, remember preferences, maintain sessions, improve security, understand website performance and support relevant analytics or advertising, where applicable.
A cookie is a small data file stored by your browser or device.
Depending on the technologies implemented on the website, cookies may fall into the following categories:
These cookies support necessary website functions, such as navigation, session management, security and booking workflows.
Disabling essential cookies may prevent some website functions from operating correctly.
These cookies may remember selected settings or preferences to provide a more convenient browsing experience.
Where enabled, these technologies may help us understand how visitors use the website, identify errors, measure performance and improve website functionality.
Where used, these technologies may help measure advertising effectiveness, understand campaign performance or support relevant marketing activities.
Non-essential cookies and similar technologies will be handled in accordance with applicable consent requirements and the choices made available to users.
You can manage cookies through the available website controls and your browser settings. Blocking or deleting certain cookies may affect website functionality.
Please note that browser-based opt-outs may not automatically apply across all devices or browsers.
We may maintain website access and activity logs for operational, analytical and security purposes.
These logs may include IP addresses, browser information, requested pages, timestamps, error messages, referral information and other diagnostic data.
We may use this information to:
Where practical and appropriate, analytics may be aggregated or de-identified. However, technical logs and other identifiers may still constitute personal information under applicable law.
We will retain these records only for an appropriate period, taking account of operational needs, security requirements and applicable legal obligations.
Our website may contain links to airlines, hotels, payment providers, travel suppliers, maps, social networks and other third-party websites.
When you access an external website or service, its own privacy policy, terms and security practices may apply.
TaxiStand.in does not control the privacy practices of independent third parties merely because a link or booking integration is available on our website.
We encourage you to review the relevant privacy policy before providing personal information directly to an external provider.
TaxiStand.in's booking services are generally intended to be used by adults who are legally capable of making travel arrangements.
A parent, guardian or authorised adult may need to provide information about a child when making a family or group booking, where required by the relevant travel provider.
We will handle children's personal information in accordance with the laws applicable to the relevant processing activity, including any required parental or guardian consent and restrictions on tracking, behavioural monitoring or targeted advertising.
We do not knowingly seek to collect children's personal information for unrelated marketing purposes.
If you believe that children's information has been provided to us improperly, please contact info@TaxiStand.in so that we can review the matter and take appropriate action.
If we become aware of a personal-data incident affecting information for which we are responsible, we will assess the incident and take appropriate steps to contain, investigate and address it.
Where required by applicable law, we will notify affected individuals, relevant authorities or other recipients within the prescribed timeframe and provide relevant information about the incident and recommended protective steps.
The steps taken will depend on the nature of the incident, the information affected, the potential impact and the applicable legal requirements.
You can help protect your personal information by:
If you believe your personal information has been disclosed or used without authorisation, please contact us promptly.
For privacy-related questions, access requests, corrections, deletion requests, consent withdrawal or complaints, please contact:
Privacy Contact: TaxiStand.in Privacy Team
Email: info@TaxiStand.in
Subject Line: Privacy Request or Privacy Complaint
Postal Address: [Insert Complete Registered Business Address]
If applicable law requires a designated Data Protection Officer, grievance contact or other responsible person, the relevant name and contact details will be published here.
We will review privacy requests and complaints and respond in accordance with the legal requirements applicable to the relevant request.
Where a complaint cannot be resolved directly, you may have the right to approach the relevant data-protection authority, consumer authority or other competent body, depending on the law governing the matter.
We may update this Privacy Policy to reflect changes in our services, technology, supplier arrangements, data-handling practices or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Where a material change requires notice or renewed consent under applicable law, we will take the required steps.
We encourage you to review this page periodically to understand how your information is handled.
If you have any questions about this Privacy Policy or how TaxiStand.in handles personal information, please contact:
TaxiStand.in
Legal Business Name: Sopra Travel Technology LLP
Registered Address: A-19, FIEE Complex, Okhla Phase-2,New Delhi, 110020
Email: info@TaxiStand.in
Website: https://taxistand.in
We appreciate your trust in TaxiStand.in and are committed to handling your information responsibly as you plan and